Contact

CONTACT US

We’d love to hear from you. Whether you have a question about your order, a custom request, or need help choosing the right item, we’re here to help.

EMAIL
thanksaknot@gmail.com

RESPONSE TIME
We aim to respond within 1–2 business days.

ORDER QUESTIONS
For faster assistance, please include your order number and a brief description of your question.

CUSTOM ORDERS
Interested in something custom (colors, size, or style)? Send us a message and we’ll do our best to bring your idea to life.

SHIPPING & RETURNS
Processing times:
Made-to-order items ship within 7–10 business days.
Ready-to-ship items ship within 3–5 business days.

Shipping time is separate and depends on the carrier.

For return details, please review our Return & Refund Policy.

ADDITIONAL INFORMATION
Response times may be slightly longer during periods of high order volume or holidays, but we will get back to you as soon as possible.